PRIVACY NOTICE

Privacy Notice

Last Updated: September 23, 2026

This Privacy Notice explains how Livenzio, operated by Shijiazhuang Huanqiu Tonghui Trading Co., Ltd., collects, uses, discloses, and otherwise processes personal information when you visit livenzio.com, make a purchase, create an account, communicate with us, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with Livenzio, we may collect the following categories of information.

Identity and Contact Information

This may include your name, email address, telephone number, billing address, and shipping address.

Order and Transaction Information

This may include products purchased, order history, transaction details, shipping information, returns, refunds, and customer-service communications.

Payment Information

Payments may be processed by third-party payment providers.

We generally do not directly store complete payment-card numbers or card security codes on our own systems.

Account Information

Where customer accounts are available, we may process login credentials, saved addresses, preferences, order history, and other information associated with your account.

Device and Usage Information

This may include IP address, browser type, operating system, device information, referring pages, pages viewed, website interactions, and similar technical data.

Shopping Activity

We may collect information about products viewed, searches, cart activity, purchases, and other interactions with our website.

Communications

If you contact customer service, submit feedback, or communicate with us through another channel, we may retain the contents of those communications.

2. How We Use Your Information

We may use personal information to:

  • Process and confirm orders.
  • Facilitate payment transactions.
  • Arrange shipping and delivery.
  • Provide tracking information.
  • Handle eligible returns and refunds.
  • Respond to customer inquiries.
  • Maintain customer accounts.
  • Detect and prevent fraudulent activity.
  • Maintain website and account security.
  • Improve our products and services.
  • Analyze website performance.
  • Improve customer shopping experiences.
  • Personalize content where permitted.
  • Send marketing communications where permitted.
  • Comply with legal, regulatory, accounting, tax, and compliance obligations.

3. How We May Disclose Information

We may disclose personal information to service providers where reasonably necessary to operate our business.

These may include:

Payment Processors

To securely process transactions and help detect fraudulent activity.

Shipping and Logistics Providers

To prepare, transport, track, and deliver customer orders.

E-Commerce and Technology Providers

To provide website hosting, online-store functionality, security, analytics, and technical infrastructure.

Customer Service and Communications Providers

To assist with support requests and transactional communications.

Analytics and Marketing Providers

Where permitted by applicable law, we may work with providers that help measure website activity, analyze marketing performance, or provide advertising.

Professional Advisers

This may include accountants, insurers, consultants, auditors, and legal advisers.

Government or Legal Authorities

We may disclose information where required by applicable law, regulation, court order, lawful governmental request, or other valid legal process.

Livenzio does not sell personal information for monetary consideration.

Certain privacy laws may classify some advertising or analytics disclosures as a “sale,” “sharing,” or targeted advertising even when no money is exchanged.

Where applicable, eligible customers may exercise choices through our Your Privacy Choices page.

4. Cookies and Similar Technologies

Livenzio and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

  • Operate our website.
  • Maintain shopping carts.
  • Remember customer preferences.
  • Support customer account functionality.
  • Understand website traffic.
  • Analyze website performance.
  • Detect fraudulent activity.
  • Improve security.
  • Support personalization and advertising where permitted.

You may manage certain cookies through your browser settings or privacy-preference tools available through our website.

Disabling essential cookies may affect certain website functions.

5. Marketing Communications

If you subscribe to Livenzio marketing communications, we may send information regarding:

  • New bracelet collections
  • Product launches
  • New arrivals
  • Promotional offers
  • Seasonal collections
  • Brand updates

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

Even after opting out of marketing, you may continue to receive transactional messages regarding orders, payments, shipping, refunds, customer support, or account security.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

We may also retain information where necessary for:

  • Completing transactions
  • Maintaining accounting and tax records
  • Fraud prevention
  • Customer support
  • Security
  • Dispute resolution
  • Legal claims
  • Regulatory compliance

7. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

8. International Data Processing

Livenzio serves customers internationally.

Personal information may therefore be transferred, stored, or processed outside your country or region of residence.

Where required by applicable law, we take reasonable measures intended to protect personal information during international transfers.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to eligible personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible information.
  • Object to or restrict certain processing.
  • Withdraw consent where applicable.
  • Request data portability where applicable.
  • Opt out of marketing communications.
  • Opt out of certain targeted advertising, sales, or sharing where applicable.

We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website is intended for a general consumer audience.

We do not knowingly collect personal information from children in violation of applicable law.

11. Third-Party Websites

Our website may contain links to services or websites operated by third parties.

Those third parties operate according to their own privacy practices and policies.

12. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, business operations, technology, or legal requirements.

The current version will be published on livenzio.com.

Privacy Contact

For privacy questions or requests:

Email: service@livenzio.com

Livenzio is operated by:
Shijiazhuang Huanqiu Tonghui Trading Co., Ltd.

Registered Address:
Room 702, Unit 2, Building 10, Beiguan Jingcheng, No. 266 Chenguang Road, Zhengding Town, Zhengding County, Shijiazhuang, Hebei Province, China

Website: livenzio.com

Livenzio — Your privacy matters.